XILO Communications Ltd. : Blog

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BLOG

Our blog includes company news, recent announcements and upcoming service changes.

.info and .mobile promotion has been extended

We’re happy to announce that we’ve extended discounted pricing on .info and .mobi registrations.

Until 31st March 2011, all new .info and .mobi registrations will be charged at £2.99 and £5.99 respectively.

All registrations are valid for 1 year and will renew at their standard rate, at the time of renewal.

This offer ends on 31st March 2011.

.me domain registrations only £8.99

Due to a promotion at the .me registry, all new registrations for new .me domains are currently reduced by £10.

All registrations are valid for 1 year and will renew at their standard rate, at the time of renewal.

.me is a great alternative to .me.uk and many great names are still available.

Beat the VAT increase!

As you may be aware, the rate of VAT is due to increase on 4th January to 20%.

If you have an invoice already due for service, paying this prior to the 4th will enable you to make a saving.

For customers that have a monthly or quarterly service, you may be able to make additional savings by paying for the year in full - please contact us to change your billing cycle before 4th January.

It is also possible to renew many domains ahead of time, some for up to 5 years in advance via the “Renew Domains” link in My XILO.

Any invoices paid after 00:00 on 4th January will be billed at the standard rate of VAT at 20%.

New Payment Method - Direct Debit

Due to increasing demand from customers, we are happy to announce that our Direct Debit payment facility will soon be available to all customers.

We have initially asked a few users on our community forum, as well as a number of select customers to join our initial launch of the scheme.

Currently, we are only offering Direct Debit for broadband customers but will expand this in the very near future (we estimate December).

If you are interested in using Direct Debit, please do get in touch via your account.

Status Notification Alert

We’ve implemented a new feature when logging in to your account at My XILO that will show you current status, and upcoming maintenance notifications.

When there are known service issues or future planned maintenance, you’ll now see a yellow alert window. If there are no issues to report or no planned work, it will not be shown.

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We hope this keeps you better informed when there are service issues and we appreciate any comments or feedback you’d like to give us.

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