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BLOG

Our blog includes company news, recent announcements and upcoming service changes.

Alternative Domain ccTLDs - .de .es .it .mx

We are pleased to announce that we now offer domain registrations in the following ccTLDs:

de - Germany (Note: German address required for registration)
es - Spain
it - Italy
mx - Mexico

These are now live and can be registered through our normal order system.

New Service Status Page - Now Live!

We’re happy to announce that we have now launched our new status page.

You can view the new page at http://status.xilo.net/.

Following our post on 16th September, we have been working on the back-end to allow us to inform and display any service issues or planned maintained when required.

Over time we will be adding email notifications, per service RSS and instant server check. A single RSS feed is currently available which will give instant notification for service issues and planned maintenance.

We hope that you find the new status page useful when diagnosing technical issues that may arise.

Coming Soon - Service Status Page

We’re soon to release our new service status page.

So not fill our official blog with status updates and to provide one click access to service issues and planned maintenance, we have developed an easy to use status page.

Part of the page will be automatically fed information from our monitoring systems so you can get near real time updates and check on existing services. It will also be the place to check for any planned maintenance or other work that may affect your service.

Initially there will be RSS feeds allowing immediate updates to your mail, or news reader, including any mobile device that supports the RSS format. Over time, we’ll also be re-introducing email updates so you can receive real time updates.

Here is a quick sneak peak of how it’s going to look. We hope you like it.

blog image


We’d appreciate any comments you may have.

WARNING : Domain Renewal Scam

We’ve received several fake renewal notices, sent to many of our customer domains this morning.

They are from a company called ‘ISP Renewal’ and should be ignored. They are similar to the scam that DRoA (Domain Registry of America) has attempted on domain owners for many years.

You should only ever renew your domain with your registrar (XILO, if your domain is registered with us), and all invoices and renewals are completed via our My XILO portal.

They claim that renewing with their service, will not alter the WHOIS information and that “you will continue with your current Domain Service Provider” which would only be correct if the domain is renewed with us directly.

We’d advise any one to contact us to verify any messages they get regarding domain renewal. Ensure that you never pass your EPP key (if required) for a domain transfer to a unknown third party, so that your domain can’t be transferred without your knowledge.

We’ve included a copy of the email below:

Your domain name http://www.xilo.net will expire xxxx-xx-xx.

You can renew your domain automatically with ISP Renewal. Click on the link below in order to extend your domain for an additional year. You will receive a confirmation when your domain is extended.

Click here to renew your domain now.
————> [link to renewal site]

You will receive a confirmation when the payment has been recorded and your domain has been renewed.

_____

Additional information about ISP Renewal
ISP Renewal administrates domain addresses. ISP Renewal also consults companies in relation to Internet domain ownership. We inform enterprises about their domain portfolio, and remind businesses if a domain is due to expire and inform when it is time to renew a domain. If you choose ISP Renewal to renew your domain for you, we ask you to click on the link above. If you do not wish to extend your domain you may disregard this e-mail. When ISP Renewal renews your domain no “Whois” information will be changed The domain will be renewed for another year. You will continue with your current Domain Service Provider. You can also request your existing Domain Service Provider to renew your domain. If you have any other enquiries or questions, please contact our customer service center at +44 20 3355 4951 or via E-mail: .(JavaScript must be enabled to view this email address)

September Domain Promotion - .com .net .org £4.00 / co.uk £7.50

We’re pleased to announce that during the month of September, we are reducing the cost of all .com, .net, .org registrations and transfers to £4.00.

In addition, we are also lowering the cost of all co.uk registrations to £7.50. co.uk transfers remain free.

There has never been a better time to consolidate your domains. If you have a large portfolio, please contact us on 0800 848 8468 to discuss bulk discounts.

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