Posted: 29th September 2009 at 7:09 PM GMT ~ Categories: Special Offers,
EXTENDED FOR ANOTHER TWO WEEKS!
Migrate from Enta and receive a free month of service on our Pro 16 Home and Office, or our Pro 1 package.
We could have you switched over in 7 days and enjoying broadband without evening or weekend rate limits, throttles or blackmarks.
Sign up via our site as normal and once you have received confirmation of your order being accepted, forward a recent bill from your current Enta reseller for a credit to be applied.
Standard migration fee applies, 30 day contract with standard 30 days notice to cancel. This offer expires on 24 October 2009 at 00:01. You must be signed up by this date, however, your migration date can be later than this.
This offer has now ended.
~ Categories: Announcements,
We’ve received several reports this evening, all within the space of 2 hours about letters and emails from a company called ‘Domain Renewal Group’.
The communication from this company implies that your domain name is due for renewal soon (often with the wrong expiry date) and encourages you to renew your domain with them so that it does not expire.
We urge any customers who receive such notifications from ‘Domain Renewal Group’ to simply ignore and/or delete the message. If you have registered your domain through us, you would only ever pay us directly, not an unknown third party.
We will email you 60 days prior to the domain expiry date and the format of the email will be similar to the emails we send for invoices and support tickets. We never send invoices or reminders through the post.
Also, domains are only ever paid and managed via our site at https://my.xilo.net/ and you should not pass your login information to any one, under any circumstances - even our staff.
Google shows that our customers are not the only ones!
Posted: 28th September 2009 at 2:11 PM GMT ~ Categories: Announcements,
We are pleased to announce that we now offer domain registrations in the following ccTLDs:
de - Germany (Note: German address required for registration)
es - Spain
it - Italy
mx - Mexico
These are now live and can be registered through our normal order system.
~ Categories: Announcements,
We’re happy to announce that we have now launched our new status page.
You can view the new page at http://status.xilo.net/.
Following our post on 16th September, we have been working on the back-end to allow us to inform and display any service issues or planned maintained when required.
Over time we will be adding email notifications, per service RSS and instant server check. A single RSS feed is currently available which will give instant notification for service issues and planned maintenance.
We hope that you find the new status page useful when diagnosing technical issues that may arise.
Posted: 16th September 2009 at 6:48 PM GMT ~ Categories: Announcements,
We’re soon to release our new service status page.
So not fill our official blog with status updates and to provide one click access to service issues and planned maintenance, we have developed an easy to use status page.
Part of the page will be automatically fed information from our monitoring systems so you can get near real time updates and check on existing services. It will also be the place to check for any planned maintenance or other work that may affect your service.
Initially there will be RSS feeds allowing immediate updates to your mail, or news reader, including any mobile device that supports the RSS format. Over time, we’ll also be re-introducing email updates so you can receive real time updates.
Here is a quick sneak peak of how it’s going to look. We hope you like it.
We’d appreciate any comments you may have.
