Feb 11
After a systems upgrade by our card processor this weekend, some customers regular payments were not debited correctly resulting in a decline message being sent via email.
This issue was raised with the card processor who investigated the issue and re-configured our account correctly which appears to have resolved the problem.
Please contact billing via my.xilo.net if you are having continued problems in making payment.
Posted: Monday 11 Feb 2008 at 2:21:15 am GMT
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