XILO News and Status

We’d like to remind all our customers about using secure passwords on their hosting accounts. This includes FTP, mail box and MySQL (database) accounts. Also, for our resellers, creating accounts for your clients.

We’re seeing more and more clients and resellers using simple passwords similar to the below;

• 123456
• test
• password1
• testtest
• 123

This can lead to serious security issues on your account which may lead to the suspension of your account(s) if the password is guessed or brute forced.

We’ll be activating a new feature in cPanel that will only allow the creation of slightly harder password combinations to prevent any accounts being accessed without authorisation.  This is in addition to the brute force detection that we currently have in place which blocks most attacks.

If you feel you are having problems changing your password, please contact support via my.xilo.net.