Dec 31
We’d like to take this opportunity to wish you all a happy new year as we say good bye to 2007 and welcome 2008 with open arms.
Business will be as normal from Wednesday 2nd Januaury 2008
Dec 19
We’re seeing increased packet loss on the network this morning which is attributed to a faulty card, located within a router at Telehouse East.
Engineers are already on site replacing the faulty card which will return service back to normal.
Please accept our apologies for any inconvenience this may cause.
Dec 17
We are aware of network issues that is affecting most services based on our US networks.
Our network partners have been informed and have advised that this is related to a DoS attack against one of the hosts on the network - we are working to get this attack filtered to allow normal service to resume.
Updates will be posted as we have them. Please accept our apologies for the outage and any inconvenience this may cause.
Dec 15
It’s that time of year again when we all put on abit extra around the waist, have reams of Christmas wrapping paper spread all over the house and watch Bond repeats on the television..
As normal, we will be here to ensure that all of your websites and services run smoothly but would like to remind you that we will have limited telephone coverage over the festive season and will still be constantly monitoring the helpdesk.
*Closed = Telephone support will be offered to any customer with an emergency. Please ensure that any problem you have is related to our service and not with any equipment on your end (Computer, Router etc.). To get in contact over the period below - please call 0845 034 6444 and press 9 when prompted.
23rd December - Closed*
24th December - 12am - 1pm
25th December - Closed*
26th December - Closed*31st December - 12am - 1pm
1st January - Closed*All other dates we are open our standard 10am - 5pm, Monday - Friday.
We’d like to take this opportunity to wish all of our customers a very Merry Christmas and a Happy New Year.
The XILO Team.
Dec 14
The phpBB group have announced the gold release of phpBB3, the first new major version release in 5 years.
This release represents a huge step for the phpBB project with its features once again able to rival those of competing proprietary bulletin board systems. If you are currently using the stable legacy version of phpBB (2.0.22) then upgrading is easy and is sure to bring you many useful new features.
All those running the latest phpBB3 RC are encouraged to upgrade to the gold release as soon as possible due to some major bug fixes that are present in the final release. Details on some of these fixes are provided on the forum posts linked to above.
If you need any help upgrading, help will be available in the XILO forums.
Dec 12
Due to an attack on a hosted customer, echo is having issues with the amount of connections directed to the server.
We are trying to block this attack but as the source of the traffic is from multiple locations, it is difficult to contain.
Updates will be posted as soon as we have further information.
Dec 06
We are currently running a promotion on .info domains allowing you to register your choice of domain for £1.
This offer runs until the end of December 2007 so there has never been a better time to pickup your own .info domain name.
Nov 30
We’re currently observing a network issue that is causing certain hosts to appear offline.
Our engineers are investigating this issue and also speaking with our transit partners.
We apologise for any inconvenience caused.
Nov 29
This a maintenance notification for the services listed below which may affect you.
Services:
vps-core, vps-1, cluster-1
delta, charlie
xilo.net, My XILO, Community Forum
Date:
9 December 2007
Time:
12:00am - 1:00am.
Comments:
The services above will encounter one short reboot after a software upgrade is applied. This affects several services including our clustered cPanel hosting.
Nov 26
As from 31 December 2007, support from PHP.net for version 4 of PHP will cease.We are now planning on upgrading all servers (excluding H-Sphere) to PHP5 as the default version of PHP.
This means that any scripts with the extension .php5 or .php will automatically load within PHP5.
Most popular scripts that are commonly used today (Wordpress, Gallery/G2, Wiki, Joomla, OSC) have all been updated to work with PHP5 and we would suggest that all clients and resellers ensure that these are up to date as soon as possible.
PHP4 will be loaded into the config as a fall back using the .php4 file extension. However, this will not remain in place permanently and is only provided to allow you further time to debug and correct any scripts that you may have that do not work correctly with PHP5 on the switch over date.
We will conduct these upgrades starting Saturday 8th December 2007 and ending Sunday 9th December 2007. There will be no downtime associated with these upgrades.
If you have any questions regarding the upgrade, please contact support.
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